Index Cloudhub
Product usage analytics for SaaS teams who need shared language—not another unread dashboard.
From Phayathai, we help product and success partners read how customers actually work inside your product, then decide what to deepen, simplify, or stop measuring.
Primary offer: Usage Clarity Workshops
Facilitated sessions that name the product behaviors that matter for your next decisions—and the events that prove them.
We inventory how people move through your SaaS product, pressure-test which signals count as real usage, and leave you with a short map of themes your team can brief. Work runs in English for product, analytics, and customer partners.
Informational pricing shared during planning — no checkout on this site.
Related work you can request
Beyond workshops, teams engage us for feature adoption reviews, written usage reports, and monthly monitoring.
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Feature Adoption Reviews
Focused reviews of which shipped features gain traction, stall, or confuse—backed by usage patterns rather than opinions.
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Product Usage Reports
Written usage narratives that explain how key accounts and user groups move through your product over a defined window.
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Usage Monitoring Retainers
Monthly usage readouts so product and success teams stay aligned as the product and customer mix shift.
What clients take away
Evidence from SaaS teams who needed clearer product usage language across product and success.
“We stopped treating every click as engagement. The workshop gave us three usage definitions the whole company could say aloud.”
Product lead, Bangkok B2B SaaS
“The adoption review showed two features we had been celebrating were barely repeated after week one. That changed the roadmap conversation.”
Head of product, regional HR platform
“The monthly memo keeps success and product looking at the same paths—especially after we launched Thai and English onboarding side by side.”
Customer success manager, fintech SaaS
Ready to read usage with more clarity?
Tell us which decision needs a cleaner view of product usage. We will propose a workshop, review, report, or retainer that fits.