Privacy notice
This notice explains how Index Cloudhub Co., Ltd. handles personal data when you use this website or enquire about our work.
Data controller
Index Cloudhub Co., Ltd. is the data controller. Contact: hello@index-cloudhub.digital · 025252170 · Street: 65/35 Tivanon Talad Kwan Mueang; City: Nonthaburi; State/province/area: Nonthaburi; Zip code: 11000; Country calling code: +66; Country: Thailand.
Data we collect
- Contact form details: name, email, engagement interest, priority regions, and message content
- Email or phone correspondence you initiate
- Technical logs such as IP address, browser type, and pages visited when analytics cookies are accepted
- Engagement materials you supply (exports, reports, credentials notes) during a contracted project
Purposes and legal bases
We process enquiry data to respond to you and to prepare proposals. We process engagement materials to deliver contracted analysis. Where required, we rely on steps prior to entering a contract, performance of a contract, legitimate interests in operating a professional practice, or consent for optional analytics cookies.
Retention
Enquiry messages are kept up to 24 months unless a longer period is needed for an active commercial relationship. Contract and billing records are retained as required under Thai accounting rules. Analytics cookie identifiers follow the durations listed in the cookie notice.
Sharing
We do not sell personal data. We may share information with IT hosting providers, email providers, or professional advisers who support our operations under confidentiality obligations. Client analytics exports are shared only with staff assigned to the engagement.
International transfers
Our primary operations are in Thailand. If a hosting or email provider processes data outside Thailand, we take reasonable steps to ensure appropriate safeguards consistent with applicable law and the nature of the data.
Your rights
Subject to Thai personal data protection law, you may request access, correction, deletion, restriction, or objection related to your personal data, and you may withdraw cookie consent for optional analytics. Contact hello@index-cloudhub.digital to exercise these rights. You may also lodge a complaint with the competent authority in Thailand.
Children
This site is directed to business professionals. We do not knowingly collect personal data from children.
Updates
We may update this notice periodically. The version published on this page is the current one.